Which of the following actions is permitted for an insurance agent?

Making comparisons of their policies with those from competitors is a permitted action for an insurance agent because it enhances the agent's ability to serve their clients effectively. This practice helps clients understand the value of the products being offered, as well as how they stack up against options from other companies. Agents are often expected to provide transparent information that aids clients in making informed decisions about their insurance needs.

This approach not only fosters trust between the agent and their clients but also encourages healthy competition within the insurance industry, leading to better products and services for consumers. It is essential for agents to remain honest and accurate when making these comparisons to avoid misrepresentation.

Other practices listed may involve ethical or legal breaches, which is why they are not considered permissible actions for an insurance agent. For example, altering an application without prior approval would undermine the integrity of the application process. Convincing a client to cancel their policy without a solid and legitimate reason could be seen as self-serving and not in the best interest of the client, while refunding commissions could complicate the compensation structure and lead to issues with regulatory compliance.